Reference

Privacy Policy for Your Account

Your zeonslot account can hold wallet records for DANA, OVO, GoPay and QRIS, so this Privacy Policy explains exactly how we collect, use, store and share your data.

DANA data handlingOVO wallet recordsGoPay account checksQRIS privacy logs
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zeonslot Privacy Policy for Your Account
CONTACT ROUTES

Three Ways to Ask Us

Privacy questions should reach the people who can check your account trail, not a generic inbox. We keep contact routes clear so you can ask about stored data, payment records, cookie settings, or a correction request without sharing your password. Include your registered phone or email only after we ask for it inside the secure chat or email thread.

Team online

Live chat privacy help

Use live chat from 09:00 to 01:00 WIB if you need a quick privacy check. We may ask for your account email, recent login date, or wallet method, never your password or one-time code.

Email request trail

Send privacy requests through the contact email shown in your account area when you need a written trail. We use the thread to confirm correction, access, deletion, or retention questions tied to your profile.

Account settings path

Open Profile, choose Account Details, then check the fields you can edit yourself before contacting us. This path helps you fix name, phone, or email spelling issues without exposing payment screenshots.

DATA CONTROLS

How We Handle Six Data Areas

Our privacy work starts with the account steps you actually use: login, wallet checks, lobby browsing, payment matching, device security, and support contact.

Account registration

When you join, we collect details needed to create your profile, such as phone, email, username, and security checks. We use them to manage login access, account recovery, wallet matching, and privacy request verification.

Payment records

DANA, OVO, GoPay, and QRIS activity may create timestamps, reference codes, amounts, and account matching logs. We keep these records to confirm wallet movements, investigate mismatches, and answer privacy questions about payment data.

Cookie choices

Cookies help remember your session, language preference, and device signals after you sign in. You can clear cookies through your browser settings, though doing so may require a fresh login and security check.

Device security

We may record IP range, browser type, device model, and login time to spot unusual access. If your phone changes or a new browser appears, we may ask for extra confirmation before showing wallet records.

Data retention

We keep account and wallet records only for operational, security, dispute, and legal reasons. Retention length can vary by record type, payment channel, and whether a pending privacy request or account check is open.

Correction requests

If your email, phone, or name is wrong, contact us from the registered channel and explain the field that needs correction. We verify the account first, then update records that we can lawfully change.

Answers About Your Data

These answers focus on privacy choices you are likely to check before opening or using an account. If your question involves a specific DANA, OVO, GoPay, or QRIS reference, contact us with the account email first and wait for our secure request before sending any document or screenshot.

We collect account details such as username, phone, email, login data, device signals, and payment matching records. These details help us create your profile, protect access, process wallet checks, and answer your privacy requests.

Yes. Our policy covers the payment data we receive or create for wallet matching, such as timestamps, reference codes, amounts, and status logs. Your payment provider may keep its own records under its own terms.

You can ask us what account data we hold about you where local law permits. We verify the request through your registered contact route before sharing any details, so another person cannot request your record.

Go to Profile, open Account Details, and check whether the field can be changed there. If it cannot, contact support from your registered channel and we will verify your identity before making any correction.

Device and login data helps us detect unusual access, protect wallet pages, and confirm that privacy requests come from the account holder. This may include browser type, IP range, login time, and device model.

Retention depends on the record type, payment rail, security checks, open disputes, and legal duties where local law permits. We keep records only for account operation, privacy handling, dispute review, and safety checks.

Use live chat from 09:00 to 01:00 WIB or the contact email inside your account area. Tell us whether your question is about cookies, stored profile data, payment records, or a correction request.

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